Making an insurance claim is never easy. It follows an event that’s already disruptive, distressing and costly. And on top of dealing with the immediate impact, you’re also faced with navigating the claims process. Understanding who is involved and what each party does can make the experience less overwhelming and give you the confidence that your claim is being handled the right way.
Your guide to property defects and strata insurance
Strata property defects are becoming increasingly common, and claims are not always as straightforward as owners might expect. This article explores what constitutes a defect, why some insurance claims are denied, and the practical steps Owners Corporations, strata managers and lot owners can take to safeguard their property and achieve the best outcome.
What strata owners need to know about insurance claims
Living in a residential strata property means shared spaces – and sometimes shared risks. From graffiti to fire or flood, it is important to know you are supported. Our claims team offers clear advice and practical tips to help owners and communities achieve the best outcome. Here’s how you can help the process run smoothly.
Insurance and claims information for strata properties
With the predicted weather events for NSW and QLD, we are aware that there may be a significant number of claims for water damage, with lodgements expected to increase. Our team is prepared and ready to assist. To help you navigate this situation and the insurance claims process, we have provided some important information.
Resolute’s holiday hours & emergency assistance 2024
As the year draws to a close, we extend our thanks to our valued customers, partners and colleagues. During the holiday season the Resolute office will be observing the following public holidays…
Resolute’s Christmas hours & emergency claims assistance 2023
The Resolute team would like to wish you and your family Merry Christmas, happy holiday and hope that you enjoy a wonderful start to the New Year! As we enter the holiday season, we want to notify you that Resolute Property Protect will be observing closure on the public holidays
Resolute holiday season opening hours.
Resolute Property Protect will be closed on public holidays over the festive period, and have a smaller team available to assist until Monday 10th January, 2022. Resolute will close from 2pm on Christmas Eve, and reopen at 8:30am on Wednesday 29th December, 2021. Our office will also be closed on
NSW & QLD Flood Catastrophe – Insurance & Claims Information for Strata Properties
Insurance & Claims Information and a step-by-step guide to managing the claims process for strata properties affected by the NSW & QLD Flood Catastrophe.
Insurance Claims Update: The impact of stage 4 Coronavirus restrictions on property insurance claims
Insurance Claims Update: The impact of stage 4 Coronavirus restrictions on property insurance claims.
Catastrophes, Coronavirus, and its’ effect on Insurance Claims… “It’s not business as usual”
The effect of recent natural disaster catastrophes, and the Coronavirus (COVID-19) on the claims insurance market.