Insurance & Claims Information and a step-by-step guide to managing the claims process for strata properties affected by the NSW & QLD Flood Catastrophe.
COVID-19 & payment options for Strata Insurance
Are your Owners Corporation clients experiencing difficulties paying Strata Insurance premiums, as a result of the economic impact of COVID-19? We understand this is a real issue for OC’s around Australia, and want to let you know that there are options available to help alleviate the financial strain at this time.
Catastrophes, Coronavirus, and its’ effect on Insurance Claims… “It’s not business as usual”
The effect of recent natural disaster catastrophes, and the Coronavirus (COVID-19) on the claims insurance market.
Strata Managers: how do you handle a crisis?
From raging fires to torrential flooding, a critical event can occur at any given moment for the strata properties you manage. In early February 2019, a fire ripped through several balconies at the Neo200 building on Spencer Street in Melbourne. As a Strata Manager, how would you respond to a
Are you storm ready?
Do your OC clients know what steps to take if their apartment or unit is damaged in a storm? Renee Cassidy, Claims Manager at Resolute Property Protect advises her top tips for you to share with your clients should their property suffer damage during a severe weather event. It’s a wintery
Crisis Management Part 3: Careful planning can stop a crisis from turning into a disaster.
Detailed planning and preparation is essential to protect the liability exposure and brand reputation of your Strata Management business in a crisis. Part 3 of our Crisis Management series builds upon Part 2, outlining in detail the crucial elements you need to consider to ensure you have the capability to
Crisis Management Part 2: Preparation is everything
A crisis may occur at any time and can impact your business in a number of ways. Despite many years of good work in building a strong and favourable image in the community, your Strata firm’s reputation can be tarnished quickly if a crisis is not managed effectively. In Part
Crisis Management Part 1: Reducing the severity of a crisis and the impact on your Strata Management business
Headlines were made across Australia in November, 2014 when the severe ferocity of a Docklands apartment fire was attributed to the use of illegal cladding material in its construction. Even more alarming now, is that the cladding has been used in hundreds of high rise buildings throughout Australia. The presence