Resolute Property Protect Pty Ltd T/AS Resolute Property Protect | ABN 53 157 850 827 | AFSL 425 966
(Resolute Property Protect Pty Ltd is a wholly owned entity of the Steadfast Group Limited ABN: 98 073 659 677).
Insurance Brokers Code of Practice
Resolute is a member of and subscribes to the Insurance Brokers Code of Practice.
The Code has been created by the National Insurance Brokers Association of Australia (NIBA) and is administered by the Australian Financial Complaints Authority (AFCA).
To view or download a copy of the Code, please click on this link.
To view or download a copy of our company’s Compliance documentation please click on the relevant link below:
Financial Services Guide AR for Resolute Authorised Representatives
Financial Services Guide for Lot Owners
Duty of Disclosure / Duty to take reasonable care not to make a misrepresentation
Complaints Policy 2022
Privacy Policy
Client Complaint or Breach
In the event that you wish to lodge a complaint or a breach, please contact:
Complaints Officer
Resolute Property Protect
Level 5, 90 Collins Street
Melbourne Victoria 3000
Telephone: 1300 668 033
Email: info@resolutepropertyprotect.com.au
Resolute is a member of the Australian Financial Complaints Authority (AFCA). To view or download a copy of the policy, please click on this link.
If your complaint has not been resolved to your satisfaction you have the right to refer the matter to AFCA. Contact details for AFCA are listed below:
Australian Financial Complaints Authority (AFCA)
GPO Box 3, Melbourne 3001
Telephone: 1800 931 678
Email: info@afca.org.au
Website: www.afca.org.au