The effect of recent natural disaster catastrophes, and the Coronavirus (COVID-19) on the claims insurance market.
Strata Managers: how do you handle a crisis?
From raging fires to torrential flooding, a critical event can occur at any given moment for the strata properties you manage. In early February 2019, a fire ripped through several balconies at the Neo200 building on Spencer Street in Melbourne. As a Strata Manager, how would you respond to a
Crisis Management Part 3: Careful planning can stop a crisis from turning into a disaster.
Detailed planning and preparation is essential to protect the liability exposure and brand reputation of your Strata Management business in a crisis. Part 3 of our Crisis Management series builds upon Part 2, outlining in detail the crucial elements you need to consider to ensure you have the capability to
Crisis Management Part 2: Preparation is everything
A crisis may occur at any time and can impact your business in a number of ways. Despite many years of good work in building a strong and favourable image in the community, your Strata firm’s reputation can be tarnished quickly if a crisis is not managed effectively. In Part
Crisis Management Part 1: Reducing the severity of a crisis and the impact on your Strata Management business
Headlines were made across Australia in November, 2014 when the severe ferocity of a Docklands apartment fire was attributed to the use of illegal cladding material in its construction. Even more alarming now, is that the cladding has been used in hundreds of high rise buildings throughout Australia. The presence