Making an insurance claim is never easy. It follows an event that’s already disruptive, distressing and costly. And on top of dealing with the immediate impact, you’re also faced with navigating the claims process. Understanding who is involved and what each party does can make the experience less overwhelming and give you the confidence that your claim is being handled the right way.
Your guide to property defects and strata insurance
Strata property defects are becoming increasingly common, and claims are not always as straightforward as owners might expect. This article explores what constitutes a defect, why some insurance claims are denied, and the practical steps Owners Corporations, strata managers and lot owners can take to safeguard their property and achieve the best outcome.
What strata owners need to know about insurance claims
Living in a residential strata property means shared spaces – and sometimes shared risks. From graffiti to fire or flood, it is important to know you are supported. Our claims team offers clear advice and practical tips to help owners and communities achieve the best outcome. Here’s how you can help the process run smoothly.
Insurance and claims information for strata properties
With the predicted weather events for NSW and QLD, we are aware that there may be a significant number of claims for water damage, with lodgements expected to increase. Our team is prepared and ready to assist. To help you navigate this situation and the insurance claims process, we have provided some important information.
NSW & QLD Flood Catastrophe – Insurance & Claims Information for Strata Properties
Insurance & Claims Information and a step-by-step guide to managing the claims process for strata properties affected by the NSW & QLD Flood Catastrophe.
Insurance Claims Update: The impact of stage 4 Coronavirus restrictions on property insurance claims
Insurance Claims Update: The impact of stage 4 Coronavirus restrictions on property insurance claims.
Catastrophes, Coronavirus, and its’ effect on Insurance Claims… “It’s not business as usual”
The effect of recent natural disaster catastrophes, and the Coronavirus (COVID-19) on the claims insurance market.
Claims Insurance Market Update
The last six months have seen an unprecedented number of insurance ‘catastrophes’ declared in Australia. Many homes, cars and businesses experienced serious damage, resulting in a major spike in insurance claims across the nation. Unprecedented catastrophes in Australia Insurance events declared catastrophes over the last 6 months are as follows:
A guide to property defects and Strata Insurance
Do any of the OC properties you manage have defect issues? Are your clients hoping Strata Insurance will cover the defect and resultant damage? Unfortunately it isn’t quite that simple. Renee Cassidy, Claims Manager at Resolute Property Protect explains… With high demand for property and inner city living, apartment buildings
Not satisfied with a Strata claim outcome? There are options to take it further.
If your client receives a Letter of Denial for their insurance claim, it isn’t a particularly welcome outcome, especially if they feel the insurance claim should have been covered under the policy. However, they are able to take comfort from the fact that a denial letter doesn’t have to be