A significant portion of 2025 was influenced by the repercussions of events in 2024, while developments in the latter part of the year indicated an optimistic view for strata in 2026. Discover the key areas for positive change in the strata insurance market in our market update.
Safer strata communities this festive season
The holiday period is a time for rest and connection – but it can also place pressure on strata communities. Trades are limited, weather risks increase and residents may be away for extended periods. Preparing now can support continuity, safety and peace of mind across the building.
Resolute’s holiday hours & emergency assistance 2025
As the year comes to a close, we would like to extend our thanks to our valued customers, partners and colleagues for your continued trust and support throughout 2025. In the spirit of togetherness and protection, we wish you a Merry Christmas and a Happy New Year, filled with joy, peace and prosperity.
Who’s involved in an insurance claim?
Making an insurance claim is never easy. It follows an event that’s already disruptive, distressing and costly. And on top of dealing with the immediate impact, you’re also faced with navigating the claims process. Understanding who is involved and what each party does can make the experience less overwhelming and give you the confidence that your claim is being handled the right way.
Insurance essentials for strata professionals
Managing a strata community is complex. Strata managers and owners corporations carry responsibility for the safety, maintenance and wellbeing of entire buildings and the people who live and work in them. With that responsibility comes exposure to risks that can result in significant financial and reputational consequences.
Your guide to property defects and strata insurance
Strata property defects are becoming increasingly common, and claims are not always as straightforward as owners might expect. This article explores what constitutes a defect, why some insurance claims are denied, and the practical steps Owners Corporations, strata managers and lot owners can take to safeguard their property and achieve the best outcome.
What strata owners need to know about insurance claims
Living in a residential strata property means shared spaces – and sometimes shared risks. From graffiti to fire or flood, it is important to know you are supported. Our claims team offers clear advice and practical tips to help owners and communities achieve the best outcome. Here’s how you can help the process run smoothly.
The real cost of disregarding property valuations
You’ve sought professional advice and obtained a valuation. Now the question is, do you take it or leave it? When it comes to determining a Building Sum Insured, disregarding professional advice could be detrimental to everyone concerned: The property owner, the Owners Corporation (OC) Committee and you, the Strata Manager.
Why commercial strata properties require detailed risk information
In today’s insurance market, many insurers are becoming increasingly cautious when it comes to quoting on commercial strata properties. This is particularly true for properties with high-risk tenants or limited risk profile information. Insurers rely heavily on accurate, up-to-date information to assess the risk associated with a property. Without this, many insurers may decline to offer terms or apply significantly higher premiums and excesses.
Understanding the risks of volunteering at your strata property
Being part of a strata community often means pitching in to help things run smoothly. While volunteering your time may feel like a practical way to contribute, it’s important to understand how this affects both your safety and the Owners Corporation’s legal obligations. Here’s what every strata resident, committee member and manager needs to know.
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