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April 7, 2017
This session facilitated by David Leonard, nationally accredited Mediator and Project Manager for the DSCV, will provide participants with a unique opportunity to learn about effective ways to approach conflict as well as build up the capacity and skills to manage it. The course will cover many of the tools and techniques used in DSCV’s mediation training and will explain how these can apply to the ‘every day’ disputes that you in your strata management roles experience, and that DSCV helps people resolve. Including issues over fences, noise, parking, trees, pets, rubbish and more! Join us for this interactive, challenging and fun workshop, and learn skills to improve your facilitation and negotiation techniques – steps to help you avoid conflict. And while you’re there, find out more too about how the Dispute Settlement Centre of Victoria can help you and your clients.
Sponsored by Gold Sponsor Longitude Insurance
Presenters: David Leonard, Manager, Community Engagement Dispute Settlement Centre of Victoria
Venue: DSCV, Level 4, 456 Lonsdale Street, Melbourne
Cost: $100
Please contact Strata Community Australia (SCA) for more information.